Effective Date: 7/1/2024

This Privacy Policy describes how Eaglezip.com (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, eaglezip.com (the “Website”), and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve your online experience at Eaglezip.com and to deliver the services we offer.

Personally Identifiable Information (PII)

When you create an account, subscribe to our newsletter, or make a purchase on the Website, we may collect certain PII from you, including:

• Name
• Billing Address
• Shipping Address
• Email Address
• Birthday (optional)
• Phone Number (optional)

Non-Personally Identifiable Information (Non-PII)

We may also collect Non-PII about your use of the Website, such as:

• Browser type and operating system
• IP address
• Referring / exit pages
• Dates and times of visit
• Location information (general, not precise)
• Pages you viewed and links you clicked

Information Collected Through Third-Party Technologies

We may use cookies and other third-party tracking technologies to collect and store certain information. These technologies help analyze trends, understand user behavior on the Website, and improve our overall service. For more information on how we use cookies, please see our Cookie Policy (link to be added).

Use of Collected Information

We use the information we collect to:

• Process your orders and deliver your purchases
• Manage your account and preferences
• Send you promotional emails and newsletters (with your consent)
• Respond to your inquiries and requests
• Improve the Website and our offerings
• Analyze trends and user behavior
• Personalize your experience on the Website

Sharing of Information

We do not sell or rent your PII to third parties. We may share your PII with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are obligated to use your information only to provide the specific services requested by us.

We may also disclose your information if required to do so by law, in response to a legal process, or to protect the rights or safety of ourselves or others.

Your Choices

You have several choices regarding your information:

• You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
• You can manage your cookie preferences through your browser settings. (link to instructions for popular browsers can be added)
• You can contact us to request access to, update, or delete your personal information.

Data Retention

We will retain your PII for as long as your account is active or as needed to provide you with services. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect PII from children under 13. If you are a parent or guardian and you believe your child has under 13 provided us with PII, please contact us. We will take steps to remove the information from our records.

Security

We take reasonable steps to protect your PII from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes to this page. We encourage you to review our Privacy Policy regularly to stay informed about updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: customerservice @ eaglezip.com